Medical billing questions, answered
Common questions about outsourced medical billing, revenue cycle management, pricing, compliance, and working with Quantix Health across Southern California.
General
What does Quantix Health do?
Quantix Health is a physician-founded medical billing and practice-management company in Ontario, California. We provide full-service revenue cycle management — eligibility verification, medical coding, claim submission, denial management, A/R recovery, payment posting, and reporting — plus credentialing and enrollment, medical support staffing, and practice management consulting for healthcare providers across Southern California.
What makes Quantix Health different from other medical billing companies?
Quantix was started by doctors, for doctors, with 20+ years of combined healthcare and revenue-cycle experience. We prevent denials at the root cause instead of just reworking them, we are fully transparent with reporting, and we pair modern automation for clean-claim submission with a dedicated team that knows your specialty and your regional payers.
Is Quantix Health a good fit for small or solo practices?
Yes. We work with solo providers, small group practices, and larger organizations. Because our team scales with you, outsourcing your billing to Quantix often costs less than staffing an in-house biller — while improving collections and freeing your staff to focus on patients.
Do you only handle billing, or the whole revenue cycle?
We manage the entire revenue cycle, end to end: front-end eligibility and benefits verification, certified coding, daily clean-claim submission, denial management and appeals, A/R follow-up, patient billing, payment posting, and reporting. You get one accountable partner for the business side of your practice.
Services & Specialties
What medical specialties do you work with?
We support primary care and family practice, radiology, home health and hospice, skilled nursing facilities, orthopedics, and other outpatient and facility-based practices. Each specialty bills differently, so we apply specialty-aware coding and payer knowledge rather than a one-size-fits-all playbook.
Do you offer credentialing, staffing, and consulting, or only billing?
All of the above. Beyond full-service billing and RCM, we handle provider credentialing and payer enrollment, place vetted medical support staff, and provide practice management consulting on operations, revenue, technology, and compliance — so you can add exactly the support your practice needs.
Do you handle patient billing and collections too?
Yes. We produce clear, easy-to-understand patient statements and manage respectful patient-balance follow-up — increasingly important as high-deductible health plans grow. Patients get a professional experience, and you capture more of what you are owed.
Can you help a brand-new practice get set up?
Absolutely. We help new practices with payer credentialing and enrollment, fee-schedule setup, clearinghouse and EHR configuration, and clean billing workflows from day one — so revenue starts flowing correctly from your first claim.
Pricing & Contracts
How much does outsourced medical billing cost?
Most medical billing services are priced as a percentage of collections, so our incentives are aligned with yours — we only do well when you get paid. The exact rate depends on your specialty, claim volume, and the scope of services you need. We give you a clear, itemized quote after a free consultation, with no surprises.
Are there long-term contracts?
We aim to earn your business every month with results, not lock you into rigid multi-year terms. We are happy to walk through contract options during your consultation, including a clean offboarding process should you ever need it.
Do you charge setup or onboarding fees?
Onboarding scope varies by practice, so we are transparent about any one-time setup costs up front and include them in your written quote. There are never hidden fees.
Getting Started
How do we get started with Quantix Health?
Book a free, no-obligation consultation. We review your current billing, A/R, denials, and operations, then give you a clear picture of the opportunity and a tailored plan. If it is a fit, we handle the transition for you.
How long does it take to switch billing companies?
Most practices are up and running within a few weeks, depending on payer setup, system access, and how quickly credentialing and EDI enrollments transfer. We manage the transition carefully to avoid gaps in cash flow.
Do we have to change our EHR or practice management software?
No. We work within your existing EHR and practice management systems in most cases, so there is no disruptive software migration. If your current setup is holding you back, we will tell you — but the choice is always yours.
What happens to our existing accounts receivable when we switch?
We can work your legacy A/R alongside new claims so aging balances do not fall through the cracks during the transition. Recovering revenue that would otherwise age out is often one of the fastest wins when practices move to Quantix.
Performance & Denials
How do you reduce claim denials?
We attack denials at the source: front-end eligibility and benefits verification, certified specialty-aware coding, and AI-assisted claim scrubbing before submission. When a denial does occur, we work and appeal it and fix the upstream cause so the same claim stops recurring.
What billing reports and metrics will we see?
You get transparent, current dashboards and plain-English monthly reviews covering collections, days in A/R, first-pass clean-claim rate, denial rate, and net collection rate — the numbers that actually tell you whether you are getting paid what you earned.
How quickly will we see results?
Many practices see cleaner claim submission and improved follow-up within the first billing cycles, with denial rates and days in A/R trending down over the first few months. Your free consultation includes a baseline read so we can measure progress against your own numbers.
Compliance & Security
Is Quantix Health HIPAA compliant?
Yes. We operate under HIPAA-conscious, compliance-first policies, sign Business Associate Agreements (BAAs), and train our staff on the safe handling of protected health information (PHI). Compliance is built into how we work, not bolted on.
How do you keep our patient data secure?
We use safeguards for data in transit and at rest, least-privilege access controls, and ongoing staff training. Protected health information is handled only as needed to do your billing, under a signed BAA.
Southern California
What areas of Southern California do you serve?
We serve providers throughout Southern California, including the Inland Empire, Orange County, San Bernardino County, Riverside County, and Los Angeles County. Our office is based in Ontario, CA.
Do you work with California Medi-Cal and managed care plans?
Yes. We bill Medi-Cal and the region’s managed care plans — including IEHP, L.A. Care, CalOptima, Molina, and Health Net — and we track their plan-specific rules, portals, prior-auth lists, and short timely-filing windows that make California billing uniquely demanding.
See what your billing could be doing better
Book a free, no-obligation consultation. We'll review your billing, A/R, and operations and show you where the money is.